Product Support 

At RaidWeb, we know there are many companies that sell data storage products. However, there aren't many that are storage companies. RaidWeb is a storage specific company specializing in RAID & NAS, which allows us to focus on one thing- matching customers with the data storage product which best fits their needs, not simply the most expensive one. We feel our knowledge, customer service and technical support is unmatched, and welcome the opportunity to serve any storage needs you may have.

 

Our goal is simple- to provide our customers with simple to use, economical, & technically advanced data storage solutions.

 

Customer Support Services

Email Support:

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Phone and Fax:

P: (800) 223-3205
F: (800) 352-9961

RMA and Shipping Address:

RaidWeb
One Herald Square
Fairborn, OH 45324
Please This email address is being protected from spambots. You need JavaScript enabled to view it. for RMA info.


For faster support, please have the model, serial number, & detailed description of your RAID unit's support issue ready when contacting us.

 

More Information 

  • Top 10 Support Questions- A mini FAQ of the ten most common RAID support issues. Word format or PDF format.